Home›Guides & Information›Disability Support›Health Conditions & Long-Term Illness

Health Conditions & Long-Term Illness

Many people identify more strongly with their health condition, chronic illness or long-term illness than with the term "disabled".

About this guide

Many people identify more strongly with their health condition, chronic illness or long-term illness than with the term "disabled".

Right First Time UK • Health & Disability Guide

Many people identify more strongly with their health condition, chronic illness or long-term illness than with the term "disabled".

However, many physical and mental health conditions can also meet the legal definition of disability, giving people important rights and protections.

This guide is intended to be inclusive and useful regardless of age, gender, identity, background or diagnosis.

UK information guide • Official sources included • Information checked September 2026
You do not have to describe yourself as disabled to have disability rights. A person may identify as having a health condition, chronic illness, long-term condition or invisible illness while still meeting the legal definition of disability. The law looks mainly at the effect a condition has on the person, rather than which label they personally use.
1

Understanding Long-Term Health Conditions

A long-term health condition can affect a person's health, independence, work, education, family life and ability to carry out everyday activities.

Conditions can be:

  • Physical
  • Mental
  • Neurological
  • Autoimmune
  • Musculoskeletal
  • Cardiovascular
  • Respiratory
  • Endocrine or metabolic
  • Digestive
  • Genetic
  • Acquired following illness or injury
  • Progressive
  • Fluctuating or episodic
The 12-month rule is a legal Equality Act test. There is not one universal medical rule saying every condition becomes a "long-term health condition" only after exactly 12 months. For the Equality Act 2010 disability definition in Great Britain, "long-term" normally means an impairment has lasted, or is likely to last, at least 12 months.

Conditions that can have a long-term effect include:

Chronic Pain

Persistent pain conditions, neuropathic pain and long-term musculoskeletal pain.

Fibromyalgia

Widespread pain, fatigue, sleep difficulties and cognitive symptoms.

ME/CFS

Fatigue, post-exertional malaise, sleep problems and cognitive difficulties.

Neurological Conditions

Including MS, Parkinson's, epilepsy and other neurological disorders.

Heart & Lung Conditions

Including heart disease, COPD, severe asthma and other respiratory conditions.

Autoimmune Conditions

Including rheumatoid arthritis, lupus and other immune-mediated diseases.

NHS health information
2

Invisible & Fluctuating Conditions

Many long-term health conditions are not immediately visible to other people.

Someone may look well while experiencing:

  • Severe fatigue
  • Chronic pain
  • Dizziness
  • Breathlessness
  • Brain fog
  • Memory problems
  • Weakness
  • Sensory difficulties
  • Seizures
  • Bowel or bladder difficulties
  • Heart symptoms
  • Mental health symptoms
A person's abilities can change from day to day. Fluctuating conditions may cause good days, bad days, relapses, flare-ups or periods when symptoms become much more severe. A person being able to complete an activity once does not necessarily mean they can do it safely, reliably or repeatedly every day.
3

Getting Medical Help & Recording Symptoms

If you have ongoing or unexplained symptoms, speak to a GP or other appropriate healthcare professional.

Diagnosis can sometimes take time, particularly where symptoms:

  • Overlap with several different conditions
  • Come and go
  • Are difficult to measure
  • Do not show on a single test
  • Are caused by more than one condition

Keeping a Symptom Record

A simple diary can sometimes help you explain what is happening.

Useful information can include:

  • Which symptoms occur
  • How severe they are
  • How long they last
  • What seems to trigger them
  • Medication and side effects
  • Sleep
  • Mobility
  • Food or hydration where relevant
  • How symptoms affect work or education
  • How symptoms affect washing, dressing, cooking or other daily activities
Seek medical advice for new or worsening symptoms. Do not assume that every new symptom is caused by an existing condition. A new symptom can have another cause that needs assessment.
4

Chronic & Persistent Pain

Chronic or persistent pain generally means pain that continues for a prolonged period rather than ordinary short-term pain following an injury.

It can occur by itself or as part of another condition.

Pain can affect:

  • Walking and mobility
  • Sleep
  • Concentration
  • Memory
  • Mood
  • Employment
  • Relationships
  • Social activities
  • Personal care
  • Cooking and household activities

Examples include:

  • Long-term back pain
  • Neuropathic or nerve pain
  • Complex Regional Pain Syndrome – CRPS
  • Arthritis-related pain
  • Fibromyalgia
  • Persistent post-surgical pain
NHS pain services If long-term pain is difficult to manage, a GP may be able to refer someone to a specialist pain service or pain-management programme. These services may help people develop ways to manage the impact of pain on daily life.
Pain Concern Helpline Telephone: 0300 123 0789
5

Fibromyalgia

Fibromyalgia is a long-term condition that can cause widespread pain and a range of other symptoms.

Symptoms can vary significantly between people and can fluctuate.

They may include:

  • Widespread pain
  • Increased sensitivity to pain
  • Fatigue
  • Sleep difficulties
  • Muscle stiffness
  • Headaches
  • Problems with memory and concentration
  • Symptoms sometimes described as "fibro fog"
Diagnosis can take time. There is no single specific test that proves a person has fibromyalgia. Healthcare professionals may need to consider symptoms and exclude other possible causes.
Fibromyalgia Action UK National Helpline: 0300 999 3333
6

ME/CFS

Myalgic Encephalomyelitis / Chronic Fatigue Syndrome – ME/CFS – is a long-term condition that can affect many different parts of the body.

The NHS identifies four main symptoms:

  • Extreme fatigue
  • Sleep problems
  • Problems with thinking, concentration and memory – often called brain fog
  • Post-exertional malaise – PEM
Post-exertional malaise is important. In ME/CFS, symptoms can become worse after physical, cognitive, emotional or social activity. NICE advises people with ME/CFS not to simply "push through" symptoms. Fixed-increase graded exercise therapy should not be offered as a treatment for ME/CFS.

Energy Management

NICE guidance recommends an individual approach based on the person's own energy limits.

This can involve:

  • Balancing activity and rest
  • Breaking activities into smaller parts
  • Recognising individual energy limits
  • Adjusting activity down during flare-ups
  • Avoiding automatic increases in activity
ME Association – ME Connect Freephone: 0808 801 0484
7

Multiple Sclerosis – MS

Multiple sclerosis affects the brain and spinal cord.

Symptoms vary significantly between people and may include:

  • Fatigue
  • Vision problems
  • Numbness or tingling
  • Balance problems
  • Muscle spasms and stiffness
  • Mobility difficulties
  • Bladder problems
  • Memory or concentration problems
MS has special Equality Act protection. In England, Scotland and Wales, a person with multiple sclerosis is treated as disabled for Equality Act purposes from diagnosis.
MS Society – MS Help Freephone: 0808 800 8000
8

Parkinson's

Parkinson's is a progressive neurological condition.

The main movement symptoms can include:

  • Tremor
  • Slowness of movement
  • Muscle stiffness

Other symptoms can include:

  • Fatigue
  • Balance difficulties
  • Sleep problems
  • Speech and swallowing difficulties
  • Pain
  • Depression or anxiety
  • Memory and cognitive changes
Parkinson's UK Helpline Telephone: 0808 800 0303
9

Arthritis & Joint Conditions

Arthritis is a broad term covering conditions that can cause joint pain, swelling, stiffness and reduced movement.

Types include:

  • Osteoarthritis
  • Rheumatoid arthritis
  • Psoriatic arthritis
  • Ankylosing spondylitis
  • Gout
  • Juvenile idiopathic arthritis

Arthritis can affect:

  • Walking
  • Standing
  • Using stairs
  • Grip and dexterity
  • Writing and typing
  • Washing and dressing
  • Cooking
  • Work
  • Sleep
Versus Arthritis Helpline Freephone: 0800 520 0520
10

Diabetes

Diabetes is a condition that causes blood glucose levels to become too high.

Types include:

  • Type 1 diabetes
  • Type 2 diabetes
  • Gestational diabetes
  • Other less common types of diabetes

Long-term complications can affect areas including:

  • Eyes
  • Feet
  • Nerves
  • Kidneys
  • Heart and circulation
Workplace support can be important. Someone may need time or facilities to check blood glucose, take medication, eat at appropriate times or manage an episode of low or high blood glucose. Where the legal disability test is met, these needs may need to be considered as reasonable adjustments.
Diabetes UK Helpline Telephone: 0345 123 2399
Information & support
11

Epilepsy

Epilepsy is a condition affecting the brain that causes seizures.

Different seizures can cause different symptoms, including:

  • Loss of awareness
  • Stiffening
  • Jerking movements
  • Falling
  • Unusual sensations
  • Changes in behaviour
  • Temporary confusion
Call 999 for certain seizure emergencies. NHS guidance says emergency help is needed if, for example, it is someone's first known seizure, a seizure lasts longer than usual or more than 5 minutes when the person's normal seizure length is unknown, or the person does not recover as usual. If the person has an individual seizure care plan, follow it where you have been trained to do so.
Epilepsy Action Helpline Telephone: 0808 800 5050
NHS & specialist information
12

Long COVID

Long COVID, also called post-COVID syndrome, is where symptoms following COVID-19 continue for longer than 12 weeks.

Symptoms can be different for each person and may include:

  • Extreme fatigue
  • Breathlessness
  • Joint or muscle pain
  • Brain fog
  • Heart palpitations
  • Headaches
  • Dizziness
  • Sleep problems
  • Changes to smell or taste
  • Anxiety or depression
Symptoms can fluctuate. Some people experience symptoms that improve and worsen over time or become worse after activity. Speak to a GP if you believe you may have Long COVID.
NHS information
13

Heart, Lung & Respiratory Conditions

Heart and lung conditions can significantly affect stamina, breathing, mobility and everyday activities.

Heart Conditions

Examples include coronary heart disease, heart failure, heart rhythm conditions and other cardiovascular disease.

Symptoms can include fatigue, chest symptoms, breathlessness and reduced exercise tolerance.

COPD

Chronic obstructive pulmonary disease is a group of lung conditions causing breathing difficulties.

Symptoms can include persistent breathlessness, cough, wheezing and recurrent chest infections.

Asthma

Asthma can range from mild to severe. Some people need substantial medication and adjustments where symptoms remain difficult to control.

Other Lung Conditions

Other respiratory diseases can also affect oxygen levels, energy, mobility and the ability to carry out everyday activities.

14

Other Long-Term Health Conditions

This guide cannot list every health condition. Many other illnesses can have a substantial effect on daily life.

Digestive Conditions

Crohn's disease, ulcerative colitis and other inflammatory or digestive conditions.

Autoimmune Disease

Lupus and other conditions where the immune system affects the body's own tissues.

Connective Tissue Conditions

Including conditions such as Ehlers-Danlos syndromes and related disorders.

Migraine

Some people experience frequent or disabling migraine affecting work and daily activities.

Kidney Disease

Chronic kidney disease can require ongoing monitoring, medication or dialysis.

Stroke Effects

Some people experience long-term mobility, speech, cognitive or fatigue-related effects following a stroke.

Cancer

Cancer and cancer treatment can affect energy, mobility, cognition, immune function and everyday activities.

Neurological Conditions

Many other neurological conditions can affect movement, sensation, speech, memory or cognition.

Rare Conditions

A condition does not need to be common to create significant disability or support needs.

Find reliable health information
15

Equality Act 2010 & Long-Term Health Conditions

The Equality Act 2010 applies in England, Scotland and Wales.

A person is generally disabled under the Act if they have:

  • A physical or mental impairment
  • That has a substantial adverse effect
  • That is long-term
  • And affects normal day-to-day activities
What does "substantial" mean? For Equality Act purposes, substantial means more than minor or trivial. For example, a person may take significantly longer to complete an ordinary daily activity because of their health condition.
What does "long-term" mean? The effect must normally have lasted, or be likely to last, at least 12 months. Special rules apply to some recurring, fluctuating and progressive conditions.

Cancer, HIV & Multiple Sclerosis

These conditions receive special protection. In England, Scotland and Wales, a person with:
  • Cancer
  • HIV infection
  • Multiple sclerosis
is treated as disabled for Equality Act purposes from the point of diagnosis.

Fluctuating Conditions

A condition does not have to cause exactly the same level of difficulty every day.

Conditions that recur or fluctuate can still satisfy the legal test.

Progressive Conditions

Special rules can apply where a condition is progressive and is likely to become more substantially disabling over time.

16

Northern Ireland Disability Rights

The Equality Act 2010 does not apply to Northern Ireland.

Northern Ireland has separate disability discrimination law, including the Disability Discrimination Act.

Disabled people can have rights involving:

  • Employment
  • Goods and services
  • Education
  • Reasonable adjustments
  • Access to services
17

Employment & Workplace Support

A long-term health condition does not automatically mean someone must stop working.

Many people continue working with appropriate treatment, flexibility and workplace adjustments.

Reasonable Adjustments Can Include

  • Flexible starting or finishing times
  • Changing working patterns
  • Working from home or hybrid working where appropriate
  • Additional or differently timed rest breaks
  • Adapted equipment
  • Changing the workstation
  • Changing some duties
  • Providing accessible documents or software
  • Time off for treatment or medical appointments where reasonable
  • A phased return after sickness absence
  • Adjustments to disability-related absence procedures
Adjustments are individual. There is no single list that works for everybody. The correct adjustment depends on the person's condition, job, workplace and the disadvantage they experience.

Disability-Related Absence

Where a worker is disabled, an employer may need to consider adjustments to ordinary sickness absence procedures.

Acas gives examples including:

  • Not counting some disability-related absence towards an attendance trigger
  • Increasing absence trigger points
  • Recording disability-related absence separately
18

Fit Notes, Sickness Absence & Returning to Work

If someone is unable to work because of illness, they may need medical evidence for their employer.

Fit note after more than 7 days. NHS guidance says a fit note may be needed if someone is unable to work for more than 7 days, including weekends and bank holidays.

Fit notes can be issued by certain healthcare professionals, including:

  • Doctors
  • Nurses
  • Occupational therapists
  • Physiotherapists
  • Pharmacists working in appropriate clinical settings

"May Be Fit for Work"

A fit note can say a person may be able to work with appropriate support.

This may prompt discussion about:

  • Different working hours
  • Changed duties
  • A phased return
  • Workplace adaptations
  • Other reasonable adjustments

Phased Return

A phased return may involve gradually increasing hours or duties following long-term illness or injury.

The arrangement should reflect the person's individual circumstances.

19

Access to Work

Access to Work can help eligible people with a disability or health condition obtain practical support to start work, stay in work or do their job.

Support can potentially include:

  • Specialist equipment
  • Support workers
  • Communication support
  • Travel-to-work support in qualifying circumstances
  • Mental health support
  • Workplace assessments
Access to Work does not replace an employer's legal duties. Employers remain responsible for reasonable adjustments they are legally required to make.
England, Scotland & Wales
Access to Work Helpline Telephone: 0800 121 7479
Relay UK: 18001 then 0800 121 7479
Northern Ireland

Northern Ireland operates a separate Access to Work (NI) programme.

20

Benefits & Financial Support

A long-term health condition may make a person eligible for financial support, but entitlement depends on the specific benefit and individual circumstances.

A diagnosis alone does not usually decide entitlement. For disability benefits such as PIP or Adult Disability Payment, how the condition affects daily living and mobility is important. Someone can potentially qualify while working.

PIP

Personal Independence Payment can help with extra costs where a long-term health condition or disability creates difficulties with daily living or mobility.

PIP applies to new working-age disability claims in England, Wales and Northern Ireland, subject to the relevant rules.

Adult Disability Payment – Scotland

Adult Disability Payment has replaced PIP in Scotland.

It supports eligible working-age people whose disability or long-term health condition affects everyday life.

Attendance Allowance

Attendance Allowance may help eligible people who have reached State Pension age and need help or supervision because of disability or ill health.

Pension Age Disability Payment – Scotland

Scotland's Pension Age Disability Payment is replacing Attendance Allowance for people in Scotland.

New Style ESA

New Style Employment and Support Allowance may be available where a health condition or disability affects someone's ability to work and contribution conditions are met.

Universal Credit

People on a low income or unable to work because of a health condition may be able to claim Universal Credit. A Work Capability Assessment may be relevant where health affects ability to work.

Support for Disabled Children

Families may also be able to claim disability benefits for a child.

In Scotland this includes Child Disability Payment. Elsewhere, Disability Living Allowance for children may apply, subject to eligibility.

Support for Carers

Carer's Allowance and other carer benefits are for people providing substantial care to someone else.

Scotland has separate devolved carer payments.

21

Prescriptions & Help With Health Costs

Prescription and NHS charging arrangements differ across the UK.

England

Prescription Charges Can Apply

Some people qualify for free NHS prescriptions because of:

  • Age
  • Income or qualifying benefits
  • Pregnancy or maternity
  • Certain specified medical conditions
  • Other exemption rules
Not every long-term condition automatically gives free prescriptions in England. A medical exemption certificate is available for specified conditions only.
Scotland

NHS prescriptions dispensed in Scotland are generally free.

Wales

People registered with a GP in Wales are entitled to free prescriptions dispensed by a pharmacist in Wales, subject to the relevant arrangements.

Northern Ireland

Prescriptions dispensed under the Health Service in Northern Ireland are free.

Travel to NHS Treatment

Eligible people may also be able to get help with travel costs for certain NHS specialist treatment.

22

Social Care, Daily Living & Independent Living

A person does not have to live in a care home to receive social care.

Depending on their needs and local eligibility rules, support may include:

  • Help at home
  • Personal care
  • Equipment
  • Home adaptations
  • Telecare
  • Support with meals
  • Day services
  • Direct payments
  • Respite or support for carers

Needs Assessment

Where long-term illness makes everyday life difficult, a social care needs assessment may identify what help is required.

An assessment should focus on needs, not only diagnosis. Someone may need support because of fatigue, pain, mobility, cognition, personal care or safety even where the diagnosis itself does not explain the full impact.
23

Equipment, Adaptations & Assistive Technology

Long-term illness can create practical barriers that can sometimes be reduced through equipment or adaptations.

Examples include:

Mobility

Wheelchairs, walking aids, mobility scooters and specialist seating.

Daily Living

Grab rails, bathing equipment, dressing aids and adapted kitchen equipment.

Communication

Speech-generating equipment, AAC, text-to-speech and alternative computer access.

Home Adaptations

Ramps, stairlifts, accessible bathrooms and other disability-related changes.

24

Education & Long-Term Health Conditions

A long-term health condition can affect attendance, concentration, energy, mobility and ability to complete school, college or university work.

Reasonable adjustments may include:

  • Flexible attendance arrangements
  • Rest breaks
  • Accessible classrooms
  • Extra time
  • Alternative ways of completing work
  • Assistive technology
  • Home or remote education in appropriate circumstances
  • Adjustments around medical treatment

Higher Education

Eligible students may be able to receive additional support through Disabled Students' Allowance or the equivalent national scheme.

25

Mental Health & Emotional Wellbeing

Living with chronic illness can affect emotional wellbeing as well as physical health.

People may experience:

  • Anxiety
  • Low mood
  • Depression
  • Stress
  • Loss of confidence
  • Grief about changes in health
  • Loneliness or isolation
  • Relationship strain
  • Worry about employment or finances
Mental and physical health are connected. Seeking mental health support does not mean physical symptoms are "all in someone's head". A person can need help for the emotional effects of living with a physical condition while continuing to receive proper physical healthcare.
England

Adults can self-refer to NHS Talking Therapies for many common mental health conditions. These services can also support anxiety or depression occurring alongside some long-term physical health conditions.

Wales

NHS 111 Wales provides mental health information and urgent support.

Northern Ireland

Northern Ireland's Lifeline service provides confidential crisis support for people in distress or despair.

Lifeline Telephone: 0808 808 8000
Available 24 hours a day.
26

Support for Family Members & Unpaid Carers

Long-term illness can affect the whole household.

An unpaid carer might help with:

  • Personal care
  • Medication
  • Mobility
  • Communication
  • Appointments
  • Household tasks
  • Emotional support
  • Safety and supervision
Carers can have needs of their own. Depending on where they live in the UK, unpaid carers may be able to request a carer's assessment or equivalent assessment of their own support needs. This is separate from assessing the person they care for.
27

Driving With a Medical Condition

Some medical conditions must be reported to the relevant driving authority if they affect safe driving.

Do not assume a diagnosis automatically means losing a driving licence. The requirements depend on the condition, symptoms, treatment and type of driving licence. However, failing to report a condition that must legally be notified can cause problems.
Northern Ireland

Northern Ireland driving licences are administered separately through the DVA.

28

Getting the Most From Healthcare Appointments

Long-term conditions often involve several appointments and different health professionals.

It can help to prepare before an appointment.

1

Write Down Your Main Concerns

List the most important symptoms or questions so they are not forgotten.

2

Take a Medication List

Include prescribed medicines, doses and any important side effects.

3

Explain the Effect on Everyday Life

Explain not only what the symptom is, but what it prevents or makes difficult in everyday life.

4

Ask What Happens Next

Ask about investigations, referrals, treatment, follow-up and who to contact if symptoms worsen.

5

Ask for Accessible Communication

Tell the service if you need information in another format or need communication support.

29

If Your Condition Gets Worse or Your Needs Change

Long-term conditions can change over time.

If your circumstances change, consider whether you need to:

  • Speak to your GP or specialist
  • Request a medication or treatment review
  • Ask for a social care reassessment
  • Review workplace adjustments
  • Request an occupational health assessment
  • Review mobility or daily living equipment
  • Tell a benefit provider about a relevant change where required
  • Review a care or support plan
Do not stop prescribed medication suddenly unless a healthcare professional has told you to do so. If you believe medication is causing side effects, contact an appropriate healthcare professional for advice.
30

Advice, Advocacy & Rights

Citizens Advice

Advice about benefits, work, debt, housing and other problems.

Disability Rights UK

Information about disability rights, benefits and independent living.

Equality Advisory & Support Service

Equality and discrimination information for England, Scotland and Wales.

Equality Commission NI

Equality and discrimination information for Northern Ireland.

31

Useful Condition-Specific Organisations

MS Society

Support and information for people affected by multiple sclerosis.

Parkinson's UK

Information, support and specialist advice about Parkinson's.

Versus Arthritis

Support and information for arthritis and musculoskeletal conditions.

Diabetes UK

Information and support for people living with diabetes.

ME Association

Information and support relating to ME/CFS, PVFS and Long COVID.

Fibromyalgia Action UK

Information and support for people affected by fibromyalgia.

Pain Concern

Information and support for people living with long-term pain.

Epilepsy Action

Information and support for people affected by epilepsy.

Crohn's & Colitis UK

Information about Crohn's disease and ulcerative colitis.

Asthma + Lung UK

Information and support for people with respiratory conditions.

British Heart Foundation

Heart and circulatory condition information and support.

Macmillan Cancer Support

Practical, emotional and financial information for people affected by cancer.

32

Urgent & Emergency Help

Call 999 in a life-threatening emergency. Examples can include severe breathing difficulty, suspected heart attack, suspected stroke, severe bleeding, loss of consciousness or another immediate threat to life.
Emergency Services Telephone: 999
NHS 111 – England Telephone: 111
NHS 111 Online
NHS 24 – Scotland Telephone: 111
NHS 111 Wales Telephone: 111
Northern Ireland Mental Health Crisis Lifeline: 0808 808 8000
Urgent Mental Health Emergency If someone is in immediate danger: 999
33

Useful Contacts

Access to Work 0800 121 7479
MS Society 0808 800 8000
Parkinson's UK 0808 800 0303
Versus Arthritis 0800 520 0520
Diabetes UK 0345 123 2399
ME Association – ME Connect 0808 801 0484
Fibromyalgia Action UK 0300 999 3333
Pain Concern 0300 123 0789
Epilepsy Action 0808 800 5050
Northern Ireland Lifeline 0808 808 8000
✓

Key Point

Long-term illness can create substantial barriers even when those difficulties are not visible to other people. A person does not have to identify themselves as "disabled" in everyday life for disability law to potentially apply.

In England, Scotland and Wales, many physical and mental health conditions can meet the Equality Act definition where their effects are substantial and long-term. Cancer, HIV and multiple sclerosis receive protection from diagnosis.

Fluctuating, recurring and progressive conditions can also be protected.

Support may be available through healthcare, social care, workplace reasonable adjustments, Access to Work, disability benefits, equipment, education support and specialist charities.

The important question is often not simply "What diagnosis do you have?" but also: "How does your condition affect your everyday life?"
Right First Time UK Information Notice

This page provides general information about long-term health conditions, disability rights, benefits, healthcare and support. It is not a diagnosis and does not replace individual medical, legal or benefits advice.

Symptoms, treatments and support needs differ between individuals. If you develop new, severe or worsening symptoms, seek appropriate medical advice.

Benefit rules, NHS arrangements, employment law and support schemes can change. Always check the official source linked on this page before relying on information for an important decision.