Local council support
Find help with essential costs through your council in England.
OPEN HELPEveryone should have access to enough food, essential household items, heating, clothing, hygiene products, and the basic necessities needed to live safely and with dignity.
Everyone should have access to enough food, essential household items, heating, clothing, hygiene products, and the basic necessities needed to live safely and with dignity.
These are direct routes to official or established support relevant to this guide.
Everyone should have access to enough food, essential household items, heating, clothing, hygiene products, and the basic necessities needed to live safely and with dignity.
Unfortunately, financial hardship can affect anyone. Rising living costs, unemployment, illness, disability, family separation, housing difficulties, benefit delays, caring responsibilities, debt, and unexpected emergencies can make it difficult to afford everyday essentials.
Right First Time UK aims to provide balanced, accessible, and supportive information to help individuals and families understand available support, financial assistance, legal protections, welfare schemes, and community services that may help during periods of hardship.
Seeking support early can often prevent situations becoming more severe.
No one should feel embarrassed or ashamed about asking for help with essential living costs.
Understanding Essential Living Support
Essential living support refers to assistance that helps people meet basic daily needs.
This may include support with:
Support may be available through:
Many support services are designed specifically to help people through temporary periods of hardship.
Financial Rights & Legal Protections
Several important laws and public duties help protect individuals and families experiencing severe financial hardship.
These include:
These legal frameworks help support:
Public authorities may have additional duties where children, vulnerable adults, disabled people, or safeguarding concerns are involved.
Food Banks
Food banks provide emergency food support for people experiencing financial difficulties.
Food banks may provide:
Many food banks operate referral systems, while others may offer direct support.
Food banks exist to support people during difficult times and should never be viewed as a source of shame.
Support Information
Trussell:
https://www.trussell.org.uk
Independent Food Aid Network:
https://www.foodaidnetwork.org.uk
Community Pantries
Community pantries offer affordable access to food and household items.
Unlike food banks, community pantries often operate membership schemes where people can access food at significantly reduced prices.
Benefits may include:
Availability varies depending on local areas.
Local councils and community organisations may provide information about nearby schemes.
Local Welfare Assistance Schemes
Many local authorities operate Local Welfare Assistance Schemes designed to help people facing financial emergencies.
Support may include:
Each local authority manages its own scheme and eligibility criteria.
Government Information
Find Your Local Council:
https://www.gov.uk/find-local-council
Household Support Fund
The Household Support Fund provides funding to local authorities to help households struggling with the cost of living.
Support may assist with:
Support varies between local authorities and may be provided through direct payments, vouchers, grants, or local welfare schemes.
Government Information
Household Support Fund:
https://www.gov.uk/government/publications/household-support-fund-guidance-for-local-councils
School Meal Support
Families experiencing financial hardship may be eligible for support through school meal schemes.
Support may include:
Accessing available support can help reduce financial pressure while supporting children's health and wellbeing.
Government Information
Free School Meals:
https://www.gov.uk/apply-free-school-meals
Healthy Start Scheme
The Healthy Start Scheme helps eligible families with the cost of:
The scheme supports pregnant individuals and families with young children who meet eligibility criteria.
Government Information
Healthy Start Scheme:
https://www.healthystart.nhs.uk
Support With Household Essentials
Financial hardship may make it difficult to replace essential household items.
Support may sometimes be available for:
Support may be provided through:
Availability varies depending on location and circumstances.
Utility & Heating Support
Heating and utility costs can create significant financial pressure, particularly for:
Support may include:
Government Information
Warm Home Discount:
https://www.gov.uk/the-warm-home-discount-scheme
Help With Energy Bills:
https://www.gov.uk/help-energy-bills
Ofgem Consumer Advice:
https://www.ofgem.gov.uk/information-consumers
Families & Children
Financial hardship can affect children in many ways.
Potential impacts may include:
The Children Act 1989 and Children Act 2004 place duties on public authorities to consider children's welfare and wellbeing.
Where children may be at risk because of financial hardship, additional support services may be available.
Government Information
Children & Parenting:
https://www.gov.uk/browse/childcare-parenting
Disability, Illness & Additional Support
People living with disabilities, long-term health conditions, sensory impairments, mental health conditions, or caring responsibilities may face additional living costs.
Support may include:
Government Information
Personal Independence Payment:
https://www.gov.uk/pip
Attendance Allowance:
https://www.gov.uk/attendance-allowance
Disabled Facilities Grants:
https://www.gov.uk/disabled-facilities-grants
Adult Social Care Assessment:
https://www.gov.uk/apply-needs-assessment-social-services
Equality Rights & Reasonable Adjustments
The Equality Act 2010 protects people from unlawful discrimination and may require reasonable adjustments for disabled individuals.
Reasonable adjustments may include:
Public bodies and service providers may have legal responsibilities to ensure services are accessible.
Equality Information
Equality Act Guidance:
https://www.gov.uk/guidance/equality-act-2010-guidance
Equality Advisory Support Service:
https://www.equalityadvisoryservice.com
Emergency Support & Crisis Assistance
Emergency support may be available through local referral schemes.
People facing immediate hardship may benefit from contacting:
Early intervention often provides more support options and better outcomes.
Mental Health & Financial Hardship
Food insecurity and financial difficulties can have a significant impact on emotional wellbeing.
People may experience:
Financial hardship affects more than finances. It can affect health, relationships, housing, and overall wellbeing.
Seeking support early can help reduce pressure and improve resilience.
Mental Health Support
NHS Mental Health Services:
https://www.nhs.uk/mental-health
Samaritans:
https://www.samaritans.org
Practical Advice If You Are Struggling To Afford Essentials
Helpful steps may include:
Seeking help early can often prevent situations becoming more difficult.
Useful Organisations
Citizens Advice
https://www.citizensadvice.org.uk
Turn2us
Trussell
MoneyHelper
https://www.moneyhelper.org.uk
Family Lives
https://www.familylives.org.uk
Shelter
https://england.shelter.org.uk
Getting Support Before Crisis Point
Accessing support early may help:
Support exists to help people through difficult periods, and nobody should feel they must face hardship alone.
Important Information
The information provided by Right First Time UK is for general guidance, awareness, and support purposes only.
Right First Time UK is not a local authority, welfare agency, food provider, financial adviser, or regulated advice service.
Eligibility for support schemes, grants, welfare assistance, and charitable support varies depending on individual circumstances, local authority policies, and current legislation.
People requiring specialist welfare, housing, financial, safeguarding, or legal advice should seek support from qualified professionals or regulated organisations.
Everyone deserves access to food, essential living items, dignity, safety, and support during times of financial hardship.
Was this financial-support guide useful? Tell us what helped, what needs improving and what information should be added.
It takes about a minute, and feedback can be left anonymously.