Tell Us Once
Report a death to most government organisations in one service where available.
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The Tell Us Once service allows certain government departments and local services to be informed of a death through a single notification process.
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Direct routes to official or established information relevant to this guide.
Tell Us Once, Bereavement Support Payment, Funeral Costs, Executors, Inheritance Tax, Estate Administration and Legal Rights Purpose: This guide provides factual information based on UK legislation, official government guidance, HMRC publications, and recognised independent organisations. It explains what happens financially after a death, available support, responsibilities of executors and administrators, inheritance tax rules, and the rights of families, beneficiaries and representatives. Important: Bereavement law, probate rules, inheritance tax rules, and benefit entitlements can be complex. This guide is for general information and does not replace professional legal or tax advice.
Contents
- Tell Us Once Service
- Bereavement Support Payment
- Funeral Expenses Support
- Managing Finances After Death
- Executors and Personal Representatives
- Probate
- Inheritance Tax
- Estate Administration
- Beneficiaries' Rights
- Unclaimed Assets and Pensions
- Disputes and Complaints
- Data Protection and Privacy Rights
- Independent Advice and Support
1. Tell Us Once Service
What is Tell Us Once?
The Tell Us Once service allows certain government departments and local services to be informed of a death through a single notification process.
The service may notify organisations such as:
- HMRC
- DWP
- Passport Office
- DVLA
- Local councils
Official guidance:
Benefits
The service can reduce the need to contact multiple government bodies separately.
2. Bereavement Support Payment
What is Bereavement Support Payment?
Bereavement Support Payment is a benefit that may be available to eligible individuals whose spouse or civil partner has died.
Eligibility depends on the rules in force and personal circumstances.
Official guidance:
Important Points
Eligibility can depend on:
- Relationship status
- National Insurance record
- Residence rules
Official guidance:
3. Funeral Expenses Support
Funeral Expenses Payment
People receiving certain benefits may qualify for assistance towards funeral costs.
Official guidance:
Other Help
Support may also be available through:
- Local authorities
- Charitable organisations
- Funeral providers
Additional Information
MoneyHelper
- Paying for a Funeral
4. Managing Finances After Death
Immediate Steps
You may need to:
- Notify banks
- Notify pension providers
- Notify insurers
- Contact utility companies
- Secure important documents
Official guidance:
Financial Records
Useful documents include:
- Death certificate
- Will
- Bank statements
- Pension information
- Property records
- Insurance documents
5. Executors and Personal Representatives
What is an Executor?
An executor is the person named in a will to administer the estate.
Where there is no valid will, an administrator may be appointed.
Official guidance:
Responsibilities
Executors may need to:
Identify Assets
Identify Debts
Deal With HMRC
Apply for Probate
Pay Estate Liabilities
Distribute Assets
Duty to Act Properly
Executors should:
- Follow the law
- Follow the will where valid
- Act in the interests of the estate
- Keep records
6. Probate
What is Probate?
Probate is the legal process that may give authority to deal with an estate.
Whether probate is needed depends on:
- Estate size
- Asset types
- Institution requirements
Official guidance:
- Probate Overview
Applying for Probate
Official guidance:
7. Inheritance Tax
What is Inheritance Tax?
Inheritance Tax (IHT) may apply to certain estates after death.
Whether tax is payable depends on:
- Estate value
- Available allowances
- Exemptions
- Reliefs
Official guidance:
HMRC's Role
HMRC administers Inheritance Tax.
Executors may need to:
- Complete required forms
- Submit estate information
- Pay tax where due
Official guidance:
Gifts and Inheritance Tax
Certain lifetime gifts may affect inheritance tax calculations.
Official guidance:
8. Estate Administration
What Is Estate Administration?
Estate administration generally involves:
Collecting Assets
Paying Debts
Settling Tax Affairs
Distributing Inheritance
HMRC and Estate Tax Matters
Executors may need to deal with:
- Income Tax
- Capital Gains Tax
- Inheritance Tax
Official guidance:
- Deceased Persons and Personal Representatives Manual
9. Beneficiaries' Rights
Beneficiaries may have rights to:
Information About the Estate
Proper Administration
Challenge Certain Decisions
Seek Legal Remedies in Appropriate Circumstances
The extent of rights depends on individual circumstances and applicable law.
10. Unclaimed Assets and Pensions
Pensions
Pension providers should be contacted directly regarding potential survivor benefits.
Official guidance:
Lost Assets
Useful resources:
Disputes and Complaints
HMRC Complaints
Official guidance:
Tax Appeals
Where appeal rights exist:
- Tax Appeals
- HM Courts & Tribunals Service
Probate Disputes
Legal advice may be appropriate where disputes arise concerning:
- Wills
- Probate
- Executor conduct
- Estate administration
Data Protection Rights
Organisations dealing with estates must comply with:
- UK GDPR
- Data Protection Act 2018
Rights may vary after death, but personal representatives may have access to information required for estate administration.
Official guidance:
Independent Advice and Support
Government Information
Financial Guidance
MoneyHelper
Older People and Families
Age UK
Citizens Advice
Additional Support People Often Miss
Pension Tracing Service
Bereavement Support Payment
Funeral Expenses Payment
Pension Credit
For surviving older people on lower incomes:
Rights and Legal Protections
People dealing with bereavement and estates generally have rights to:
Fair Treatment
Access to Relevant Information
Proper Estate Administration
Tax Appeals Where Applicable
Complaints Procedures
Protection of Personal Information
HMRC, DWP, pension providers, banks, insurers, local authorities and executors must act within the law and follow relevant statutory duties.
Key Legal Principles
Under UK law, estates must generally be administered according to the deceased person's valid will or, where there is no will, according to the rules of intestacy. Executors and administrators have legal responsibilities to gather assets, settle debts, deal with HMRC, pay taxes where due, and distribute estates correctly. Families and beneficiaries have rights to proper administration, access to relevant information, complaint procedures, and legal remedies where disputes arise. HMRC, DWP, pension providers and public authorities must operate within legislation passed by Parliament and comply with applicable data protection and administrative law requirements.