Local councils
Official information about councils and councillors.
OPEN HELPLocal government affects many aspects of daily life, including housing, homelessness services, social care, education, planning, waste collection, roads, public health, environmental services, community safety, and local development.
Local government affects many aspects of daily life, including housing, homelessness services, social care, education, planning, waste collection, roads, public health, environmental services, community safety, and local development.
Direct routes to official or established information relevant to this guide.
Local government affects many aspects of daily life, including housing, homelessness services, social care, education, planning, waste collection, roads, public health, environmental services, community safety, and local development.
Despite this, many people do not fully understand:
Understanding local democracy can help residents engage more effectively with their communities, hold decision-makers accountable, and better understand how public services are delivered.
What Is Local Government?
Local government refers to councils and local authorities responsible for delivering public services within a specific geographical area.
Local government is separate from central government and Parliament, although councils operate under laws passed by Parliament.
Local councils make decisions affecting local communities and are accountable to local residents through democratic elections.
Local Elections
What Are Local Elections?
Local elections allow residents to choose representatives known as councillors who make decisions on behalf of their communities.
Councillors are elected to represent local areas known as wards or electoral divisions.
Local elections help ensure councils remain accountable to the people they serve.
Who Can Vote?
Generally, you may be able to vote in local elections if you are:
Eligibility rules can change and should always be checked before elections.
How To Register To Vote
To vote, individuals must normally be registered on the electoral register.
Registration can usually be completed online.
Official registration service:
Voter ID Requirements
In England, many voters must now provide accepted photographic identification when voting in person at polling stations.
Accepted forms of identification may include:
Those without suitable identification may be able to apply for a free Voter Authority Certificate.
Official guidance:
Postal Voting
Postal voting allows people to vote by post instead of attending a polling station.
Postal voting may be useful for:
Official guidance:
Proxy Voting
Proxy voting allows another person to vote on your behalf.
This may be useful where:
Official guidance:
Election Cycles
Election cycles vary depending on the council.
Examples include:
Residents should check local election arrangements for their area.
Types Of Local Representatives
Councillors
Councillors are elected representatives responsible for representing local residents and participating in council decision-making.
Mayors
Some areas have directly elected mayors.
Mayors may have responsibilities relating to:
Combined Authority Mayors
Some regions operate under Combined Authorities.
Combined Authorities bring multiple councils together to coordinate regional services and strategic planning.
Examples may include responsibilities for:
Councillors Explained
Many people are unaware of the important role councillors play in local government.
What Do Councillors Do?
Councillors may:
Representing Residents
Councillors often help residents with issues involving:
Scrutinising Council Decisions
Councillors help ensure decisions are:
Attending Meetings
Councillors participate in:
How To Contact A Councillor
Residents can normally contact councillors by:
Find your local councillor through your council website.
Council Meetings & Public Participation
Many people do not realise that council meetings are often open to the public.
Transparency is an important part of local democracy.
Full Council Meetings
Full Council meetings involve all councillors.
These meetings may discuss:
Cabinet Meetings
Cabinet members are usually responsible for specific service areas.
Cabinet meetings often consider executive decisions.
Planning Committees
Planning committees consider planning applications and development proposals.
Scrutiny Committees
Scrutiny committees review council decisions and examine performance.
They play an important accountability role.
Licensing Committees
May consider:
Public Rights At Meetings
Residents often have rights to:
Attend Meetings
Many meetings are open to the public.
View Agendas
Agendas are often published before meetings.
Access Minutes
Minutes provide records of decisions and discussions.
Submit Questions
Some councils allow public questions.
Public Speaking Rights
In certain meetings, particularly planning meetings, members of the public may be able to speak.
Rules vary between councils.
Accessing Council Information
Transparency is a key principle of local government.
Residents can often access:
through council websites.
How Local Government Works
Council structures vary across England.
Understanding the structure can help identify which authority is responsible for a service.
County Councils
County councils often provide:
County Council │ ┌────┼────┐ Education Social Care Highways
District Councils
District councils often provide:
District Council │ ┌────┼────┐ Housing Planning Waste Services
Unitary Authorities
Unitary authorities provide most local government services through a single council.
Unitary Authority │ ┌──────┼──────┐ Housing Education Social Care Planning Waste Highways
Borough Councils
Borough councils operate in some urban areas and may provide a range of local services.
Metropolitan Authorities
Metropolitan councils often operate in large urban areas and typically provide most local services.
Advanced Claimant Protection
When engaging with local democracy:
✓ Know which council is responsible.
✓ Keep copies of correspondence.
✓ Attend public meetings where appropriate.
✓ Contact councillors regarding local concerns.
✓ Submit questions respectfully.
✓ Use consultation opportunities.
✓ Review public documents.
✓ Understand decision-making processes.
✓ Keep records of concerns raised.
✓ Follow complaints procedures where necessary.
Evidence Standards Handbook
When raising concerns with councillors or councils:
Keep Evidence
Record Dates
Maintain a timeline of:
Be Clear & Factual
Evidence-based communication is often more effective.
Useful Resources
Electoral Commission:
Register To Vote:
Find Your Local Council:
Local Government Association:
Local Government & Social Care Ombudsman:
Local Government & Social Care Ombudsman
Democracy & Local Government Checklist
✓ Register to vote.
✓ Check voter ID requirements.
✓ Understand your local council structure.
✓ Know who your councillors are.
✓ Attend public meetings where appropriate.
✓ View council agendas and minutes.
✓ Participate in consultations.
✓ Raise concerns through appropriate channels.
✓ Keep records and evidence.
✓ Engage respectfully in local democracy.
Key Message
Local government plays a significant role in shaping communities and delivering public services. Understanding how councils operate, how councillors are elected, how decisions are made, and how residents can participate helps strengthen accountability, transparency, and democratic engagement.
By understanding local democracy, residents can better access information, raise concerns, participate in public decision-making, and help ensure local services meet the needs of their communities.
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