SEND support
Official SEND information and support routes.
OPEN HELPSEND and education support is one of the most important areas of Local Authority responsibility. Families often need clear, accessible information because education systems can be difficult to understand,
SEND and education support is one of the most important areas of Local Authority responsibility. Families often need clear, accessible information because education systems can be difficult to understand,
Direct routes to official or established information relevant to this guide.
SEND and education support is one of the most important areas of Local Authority responsibility. Families often need clear, accessible information because education systems can be difficult to understand,
especially when children have additional needs, disabilities, health conditions, learning difficulties, mental health needs, or barriers to attendance.
Local Authorities have legal duties relating to:
Children and young people should be supported to access suitable education, participate in decisions affecting them where appropriate, and receive support based on their individual needs.
What Is SEND?
SEND means Special Educational Needs and Disabilities.
A child or young person may have SEND if they have:
SEND support should be based on the child or young person's individual needs, not labels alone.
Legal Framework
Important law and guidance includes:
Children and Families Act 2014
This is the main law governing SEND and Education, Health and Care Plans.
SEND Regulations 2014
These set out detailed rules, procedures and timescales.
SEND Code of Practice
This is statutory guidance for local authorities, schools, health bodies and others working with children and young people with SEND. Councils and relevant bodies must have regard to it.
Equality Act 2010
Protects disabled children and young people from discrimination and supports reasonable adjustments.
Education Act 1996
Provides important education duties, including duties relating to suitable education.
Human Rights Act 1998
May be relevant where decisions affect family life, fairness and access to education.
School SEND Support
Many children with SEND receive support through their school without an EHCP.
This may include:
Schools should identify needs early and work with families.
The Role Of The SENCO
A SENCO is the Special Educational Needs Coordinator.
They usually help coordinate:
Parents and carers may ask to speak to the SENCO where they believe a child needs additional support.
Education, Health and Care Plans
An Education, Health and Care Plan is often called an:
EHCP
An EHCP is a legal document for children and young people with special educational needs who require support beyond what is normally available through ordinary school SEND support.
An EHCP may set out:
Who Legally Decides An EHCP?
A very important point is that the school does not legally decide whether an EHCP is issued.
The Educational Psychologist does not legally decide.
An internal EHCP panel does not legally decide.
The Local Authority is the legal decision-maker.
Under Part 3 of the Children and Families Act 2014, the Local Authority has statutory duties to consider
assessment requests, conduct assessments, decide whether to issue an EHCP, secure provision in an EHCP, and review or amend EHCPs. Even where a panel makes recommendations,
legal responsibility remains with the Local Authority.
EHCP Needs Assessments
A parent, young person, school or other professional may request an Education, Health and Care Needs Assessment.
The legal test is important.
The Local Authority must consider whether:
The threshold is based on “may”, not certainty.
EHCP Timescales
SEND regulations create important timescales.
In many cases, the EHCP process should be completed within 20 weeks from the initial request, unless specific exceptions apply. The SEND Regulations and Code of Practice set out assessment, consultation and review requirements.
Duty To Secure EHCP Provision
One of the strongest duties is the duty to secure provision in Section F of an EHCP.
If support is written into Section F, the Local Authority must secure that special educational provision.
This means the council cannot simply blame the school if legally specified EHCP support is not delivered.
EHCP Reviews
EHCPs should be reviewed regularly.
Reviews may consider:
Parents, carers and young people should normally be involved.
Challenging EHCP Decisions
Families may challenge decisions such as:
Appeals can be made to the Special Educational Needs and Disability Tribunal where appeal rights apply.
SEND Tribunal Appeals
The First-tier Tribunal SEND handles appeals against Local Authority SEND decisions.
It is independent of the council.
A tribunal may consider whether the council applied the law correctly, considered the evidence properly, and reached a lawful decision.
Families can use the SEND35 appeal form for many EHCP appeals.
Evidence For SEND Cases
Useful evidence may include:
Evidence should be organised, dated and clearly linked to the child's needs.
School Admissions
School admissions involve applying for a school place.
Local Authorities usually coordinate admissions for many schools, although some schools are their own admission authority.
Admissions may include:
Parents should check deadlines carefully.
School Admission Appeals
If a child is refused a school place, parents may have a right of appeal.
Admission appeal panels are independent.
Government guidance says admission authorities must give at least 10 school days’ notice of the hearing, and appeals must usually be heard within 40 school days of the deadline for making an appeal.
School Transport Support
Local Authorities may have duties relating to home-to-school transport.
Transport support may be relevant where a child cannot reasonably access school because of:
Government statutory guidance sets out what local authorities must do to comply with school travel law.
Attendance Services
Local Authorities may be involved where children are missing education or experiencing attendance difficulties.
Attendance concerns should be handled carefully, especially where absence is linked to:
Families should provide evidence where attendance difficulties relate to health, SEND, trauma, bullying or unmet support needs.
Children Missing Education
Councils have responsibilities regarding children who are not receiving suitable education.
This may include children who are:
Early action is important.
Reasonable Adjustments In Education
Disabled children and young people should not be placed at a disadvantage because of disability.
Reasonable adjustments may include:
Advanced Claimant Protection
Families should remember:
The Local Authority Is Legally Accountable
Where an EHCP decision is made, the legal responsibility sits with the council, even if an internal panel was involved.
Ask For Decisions In Writing
Written decisions are essential for appeals and complaints.
Request The Legal Test Applied
Ask the council to explain what legal test was used and what evidence was considered.
Keep Evidence Organised
Create folders for medical, school, professional, attendance, communication and tribunal documents.
Challenge Inaccuracies Promptly
Incorrect records can affect decisions.
Do Not Rely Only On Verbal Advice
Ask for confirmation in writing.
Complaints & Escalation
Depending on the issue, families may be able to:
Common SEND Problems
Families commonly report:
Each case should be considered on its own facts and evidence.
Evidence Standards Handbook
Good SEND and education records may include:
✓ Timeline of events
✓ School emails
✓ SENCO notes
✓ EHCP documents
✓ Professional reports
✓ Medical evidence
✓ Attendance records
✓ Behaviour logs
✓ Meeting notes
✓ Complaint responses
✓ Tribunal papers
Good records can be invaluable if disputes arise later.
Useful Resources
SEND Code of Practice:
https://www.gov.uk/government/publications/send-code-of-practice-0-to-25
Appeal an EHCP decision:
https://www.gov.uk/appeal-ehc-plan-decision
SEND Tribunal:
https://www.gov.uk/courts-tribunals/first-tier-tribunal-special-educational-needs-and-disability
School admissions:
https://www.gov.uk/schools-admissions
School admission appeals:
https://www.gov.uk/schools-admissions/appealing-a-schools-decision
Home-to-school travel guidance:
https://www.gov.uk/government/publications/home-to-school-travel
Find your local council:
https://www.gov.uk/find-local-council
IPSEA:
Contact:
Local Government & Social Care Ombudsman:
SEND & Education Checklist
✓ Speak to the school early.
✓ Ask for SENCO involvement.
✓ Keep copies of all reports and emails.
✓ Request decisions in writing.
✓ Understand EHCP legal tests.
✓ Submit evidence clearly.
✓ Watch statutory deadlines.
✓ Challenge inaccurate records.
✓ Appeal where rights apply.
✓ Keep the child or young person's needs at the centre.
Key Message
SEND and education systems can be complex, but children and young people have important rights to suitable education, fair assessment, reasonable adjustments, and support based on their individual needs.
Local Authorities are legally responsible for EHCP decisions and must follow the Children and Families Act 2014, SEND Regulations, statutory guidance, equality duties and public law principles. Families should keep strong evidence, request written decisions, understand appeal rights, and seek support early where education needs are not being properly met.
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