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Domestic Abuse & Trauma Support - Every Victim Heard

No person or child should feel unsafe, controlled, frightened, threatened or isolated within a relationship or home. Domestic abuse is not always physical. Emotional abuse, coercive control, intimidation, financial abuse, stalking, digital abuse and sexual abuse can all cause serious harm.

About this guide

No person or child should feel unsafe, controlled, frightened, threatened or isolated within a relationship or home. Domestic abuse is not always physical. Emotional abuse, coercive control, intimidation, financial abuse, stalking, digital abuse and sexual abuse can all cause serious harm.

Abuse is never acceptable

No person or child should feel unsafe, controlled, frightened, threatened or isolated within a relationship or home. Domestic abuse is not always physical. Emotional abuse, coercive control, intimidation, financial abuse, stalking, digital abuse and sexual abuse can all cause serious harm.

Understanding domestic abuse

Domestic abuse can happen in

  • Marriages and civil partnerships
  • Partner or dating relationships
  • Former relationships
  • Family relationships
  • Shared households

Abuse may involve

  • Physical violence
  • Emotional or psychological abuse
  • Coercive control
  • Financial abuse
  • Stalking or harassment
  • Digital monitoring
  • Sexual abuse
  • Threats or intimidation

Emotional abuse and coercive control

Control

Monitoring movements, messages, money, clothing, friendships or daily choices.

Isolation

Preventing contact with friends, family, work, education or support services.

Humiliation

Constant criticism, insults, ridicule or deliberate damage to confidence.

Gaslighting

Making someone question their memory, judgement or understanding of events.

Financial abuse

Restricting money, taking wages or benefits, creating debt or preventing employment.

Fear and dependency

Threats, intimidation or unpredictable behaviour that makes someone feel trapped.

The emotional impact of abuse and trauma

Anxiety and panic

Constant fear, racing thoughts, panic symptoms or feeling unable to relax.

Depression

Low mood, hopelessness, loss of confidence or emotional numbness.

Hypervigilance

Feeling constantly alert, watching for danger or being easily startled.

Sleep difficulties

Insomnia, nightmares, broken sleep or fear of sleeping.

Trust difficulties

Finding it hard to feel safe with other people after abuse.

Trauma symptoms

Flashbacks, avoidance, emotional shutdown or feeling disconnected.

People may continue to experience emotional effects after abuse has ended. Recovery takes time, safety and support.

Children and domestic abuse

Children may experience

  • Anxiety or fear
  • Sleep problems
  • Behavioural changes
  • School difficulties
  • Withdrawal or anger
  • Trauma responses

Children benefit from

  • Safe environments
  • Stable routines
  • Calm reassurance
  • Trusted adults
  • Early emotional support
  • Protection from adult conflict

Children should never be used within adult conflict

They should not be asked to carry messages, take sides, monitor another parent or become involved in abusive behaviour.

Recognising warning signs

Fearfulness

Appearing frightened around a partner or family member.

Isolation

Reduced contact with friends, family, work or community.

Financial dependence

Having no access to money, bank accounts or important documents.

Changes in behaviour

Sudden anxiety, low confidence, withdrawal or emotional distress.

Communication changes

Messages being monitored or fear of speaking freely.

Unexplained injuries

Injuries with unclear, changing or unlikely explanations.

Supporting someone experiencing abuse

Helpful responses

  • Listen calmly
  • Believe and take concerns seriously
  • Avoid blame
  • Respect safety and choices
  • Encourage specialist support
  • Call emergency services if danger is immediate

Avoid

  • Pressuring them to leave immediately
  • Contacting the abuser
  • Making promises you cannot keep
  • Sharing information without considering safety
  • Suggesting joint mediation where abuse or fear exists

Safety planning

Safety plans should be personalised

Leaving can sometimes increase risk. Specialist domestic abuse services can help someone consider safer options based on their circumstances.

Possible safety-planning steps
  • Identify trusted contacts
  • Plan safe places to go
  • Keep emergency numbers available
  • Keep essential documents accessible where safe
  • Consider safe transport
  • Use a safe device when looking for help
  • Seek police or specialist advice where risk is high
Digital safety

Use a device the abusive person cannot access where possible. Review account passwords, location sharing, cloud access and connected devices. Do not make changes that could increase immediate risk without considering safety first.

Housing and refuge support

Local councils, specialist domestic abuse services, refuges and housing charities may help with emergency accommodation and homelessness risk.

Trauma recovery and emotional healing

Trauma-informed therapy

Support that prioritises safety, choice, dignity and control.

Safe housing

Stable accommodation can be an important part of recovery.

Support networks

Trusted people and specialist services can reduce isolation.

Rest and recovery

Healing may involve sleep support, routine and reduced pressure.

Confidence

Rebuilding independence and self-belief often happens gradually.

Mental-health support

GPs, counselling and specialist services can help with anxiety, depression and trauma.

Healthy relationships

Respect

Both people should be treated with dignity.

Safety

No one should feel afraid of the other person.

Equality

Decisions and responsibilities should not be controlled through fear.

Boundaries

Personal space, privacy and choices should be respected.

Communication

Disagreement should not involve intimidation or humiliation.

Freedom

People should be able to maintain safe friendships, work and interests.

Find domestic abuse help across the UK

England

Refuge’s National Domestic Abuse Helpline provides free, confidential support 24 hours a day.

National Domestic Abuse Helpline

Call: 0808 2000 247

Scotland

Scotland’s Domestic Abuse and Forced Marriage Helpline supports anyone affected by domestic abuse or forced marriage.

Scotland helpline

Call: 0800 027 1234

Wales

Live Fear Free provides confidential advice and support about domestic abuse and sexual violence.

Live Fear Free

Northern Ireland

The 24-hour Domestic and Sexual Abuse Helpline supports women and men affected by abuse.

Northern Ireland helpline

Call: 0808 802 1414

Specialist support services

Women’s Aid

Information and support for women and children affected by domestic abuse.

Visit Women’s Aid →

Refuge

Support for women and children, including the National Domestic Abuse Helpline.

Visit Refuge →

Men’s Advice Line

Confidential support for male victims of domestic abuse.

Visit Men’s Advice Line →

0808 801 0327

ManKind Initiative

Information and support for male victims and their families.

Visit ManKind →

Galop

Support for LGBT+ victims and survivors of abuse and violence.

Visit Galop →

0800 999 5428

Respect Phoneline

Confidential help for people worried about their abusive behaviour.

Visit Respect Phoneline →

Hourglass

Support for older people experiencing abuse and those concerned about them.

Visit Hourglass →

0808 808 8141

NSPCC

Advice for adults worried about a child.

Visit NSPCC →

Childline

Confidential support for children and young people.

Visit Childline →

0800 1111

Legal, financial and practical help

Police and reporting

Call 101 for non-emergency police reporting or 999 in immediate danger.

Legal aid

Legal aid may be available where domestic abuse evidence and financial eligibility requirements are met.

DWP support

Jobcentre Plus may provide additional support where domestic abuse affects benefit claims.

Housing

Local councils may have duties to assist people who are homeless because of domestic abuse.

Crisis and emergency support

If you or someone else is in immediate danger, call 999.

1

Call 999

If you cannot speak on a mobile call, listen to the instructions and press 55 when prompted to reach police through the Silent Solution.

2

Urgent mental-health help

Call NHS 111 and select the mental-health option.

3

Emotional support

Call Samaritans free on 116 123.

What to do during emotional overwhelm

Step 1 — Pause and breathe

Breathe in slowly for two counts and out slowly for two counts. Repeat without rushing.

Step 2 — Ground yourself

Name five things you can see, four you can touch, three you can hear, two you can smell and one thing you can focus on.

Step 3 — Move to a safer space

Move away from conflict where possible, lower noise and seek a place where you feel safer.

Step 4 — Contact someone

Tell a trusted person, support worker, GP or helpline that you are struggling.

Step 5 — Avoid major decisions while overwhelmed

Focus first on immediate safety, calming and professional support.

Step 6 — Reach professional help

Use NHS 111, a GP, local mental-health services or emergency services when needed.

Our message

Domestic abuse and emotional trauma can have serious and lasting effects on adults, children, families and mental health.

Every person deserves to feel safe, respected, listened to and protected from harm.

Safety matters. Support matters. People matter.