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Suicide Prevention & Crisis Awareness

Right First Time UK believes every life matters and that people deserve support, understanding, compassion, and access to help during difficult periods.

About this guide

Right First Time UK believes every life matters and that people deserve support, understanding, compassion, and access to help during difficult periods.

Mental Health Help & Support
Support, Understanding & Hope During Difficult Times

Thoughts of hopelessness, emotional overwhelm, crisis, or suicide can affect anyone regardless of age, gender, background, relationship status, or life circumstances. Mental health struggles, trauma, financial pressure, family breakdown, isolation, abuse, grief, housing insecurity, stress, or long-term emotional exhaustion can sometimes leave people feeling unable to cope.

Right First Time UK believes every life matters and that people deserve support, understanding, compassion, and access to help during difficult periods.

This page aims to provide balanced, supportive, and non-judgemental information about emotional crisis, suicide prevention, warning signs, and where to seek help.

This page provides general guidance and signposting only and is not medical or crisis intervention advice.

Urgent Help

If you or someone else is in immediate danger, call 999 or go to A&E.

If you need urgent mental health help, use the appropriate NHS urgent mental health service for your part of the UK below.

Understanding Emotional Crisis

An emotional or mental health crisis may happen when stress, emotional pain, trauma, or pressure becomes overwhelming and difficult to manage safely.

People in crisis may feel:

  • Hopeless
  • Trapped
  • Exhausted emotionally
  • Overwhelmed
  • Isolated or alone
  • Unable to see solutions
  • Numb or disconnected
  • Frightened about the future
  • Like they are a burden to others

Crisis can affect anyone differently, and not all signs are obvious to others.

Factors That Can Affect Emotional Wellbeing

Many different experiences may contribute to emotional crisis or suicidal thoughts, including:

  • Mental health struggles
  • Family separation or relationship breakdown
  • Domestic abuse or trauma
  • Financial hardship or debt
  • Housing instability or homelessness
  • Bereavement or grief
  • Isolation or loneliness
  • Work or employment stress
  • Safeguarding concerns
  • Long-term emotional pressure
  • Substance misuse difficulties
  • Feeling unsupported or unheard

Often it is not one single issue, but a combination of pressures building over time.

Warning Signs Someone May Be Struggling

A person experiencing emotional crisis may:

  • Withdraw from family or friends
  • Speak about hopelessness or feeling trapped
  • Seem emotionally overwhelmed
  • Show major mood changes
  • Lose interest in daily life
  • Struggle with sleep or eating
  • Become unusually quiet or isolated
  • Increase alcohol or substance use
  • Speak negatively about themselves
  • Give away belongings unexpectedly
  • Express feelings of being a burden
  • Talk about not wanting to be here anymore

Some people may hide how they are feeling while struggling internally.

What To Do If You Are Struggling

  • Pause and focus on breathing slowly
  • Move to a calmer or safer environment if possible
  • Contact someone trusted
  • Speak to a GP or mental health service
  • Reach out to crisis support organisations
  • Avoid isolating yourself completely
  • Take problems one step at a time
  • Focus on getting through the current moment safely

Strong emotions can pass, even when they feel overwhelming at the time.

You do not have to face crisis alone.

Supporting Someone In Crisis

  • Listen calmly without judgement
  • Take concerns seriously
  • Encourage them to seek support
  • Avoid criticism or dismissing feelings
  • Help them contact support services
  • Stay with them if immediate risk exists where possible
  • Encourage professional help early

People do not always need perfect answers — sometimes they need someone willing to listen and support them safely.

Looking After Emotional Wellbeing

  • Maintaining healthy routines
  • Prioritising sleep and physical health
  • Reducing conflict and overwhelming situations
  • Staying connected with supportive people
  • Accessing counselling or emotional support
  • Limiting isolation
  • Seeking support early
  • Taking breaks from stressful environments where possible

Recovery and emotional stability often take time, support, and understanding.

Children & Young People in Crisis

Children and young people may also experience emotional crisis, anxiety, self-harm, or overwhelming emotional distress.

Warning signs may include:

  • Withdrawal from others
  • Sudden behavioural changes
  • School difficulties
  • Low mood
  • Isolation
  • Emotional outbursts
  • Talking negatively about themselves
  • Self-harm concerns

Young people should always be taken seriously if they express emotional distress or hopelessness.

Children and young people benefit from:

  • Feeling listened to
  • Emotional reassurance
  • Safe environments
  • Trusted adults
  • Early emotional support

Crisis Support Services

NHS Mental Health Services

Official NHS information about mental health services and urgent mental health help.

NHS Mental Health Services

Samaritans

Confidential emotional support for anyone who needs someone to listen.

Samaritans Support

Shout

UK crisis text support and information.

Visit Shout

Mind

Mental health information, crisis guidance and information about finding support.

Mind Crisis Support

Childline

Confidential support for children and young people.

Childline Support

YoungMinds

Mental health information and support for young people, parents and carers.

YoungMinds

NSPCC

Safeguarding information, advice for families and support where there are concerns about a child.

NSPCC Support

Women’s Aid

Domestic abuse information and support resources.

Women’s Aid

Refuge

Specialist domestic abuse support and access to the National Domestic Abuse Helpline.

Refuge Support

Men’s Advice Line

Information and support for male victims of domestic abuse and those supporting them.

Men’s Advice Line

ManKind Initiative

Support and information for male victims of domestic abuse.

ManKind Initiative

Urgent Mental Health Help Across the UK

England

For urgent mental health help in England, use NHS urgent mental health guidance. If there is immediate danger, call 999 or go to A&E.

NHS England Urgent Help

Scotland

NHS inform provides Scotland-specific urgent mental health guidance, including NHS 24 support.

NHS Scotland Urgent Help

Wales

NHS 111 Wales provides urgent mental health support information for people across Wales.

NHS 111 Wales Mental Health

Northern Ireland

Lifeline is Northern Ireland’s crisis-response service for people experiencing distress or despair.

Lifeline Northern Ireland

Important Reminder

Asking for help is not weakness.

Emotional crisis, trauma, stress, grief, financial pressure, isolation, or mental health struggles can affect anyone. Support is available, and many people who once felt hopeless later found stability, support, and reasons to keep moving forward.

Taking one small step toward support matters.

One conversation can matter.
One moment of support can matter.
One life can matter.

Our Message

Nobody should feel they have to suffer alone or in silence.

Support, understanding, emotional safety, and early intervention can make a meaningful difference during periods of crisis or emotional overwhelm.

Every person’s life has value, and support should always be available without judgement.

Hope matters.
Support matters.
People matter.

What To Do During an Emotional or Mental Health Crisis

A Simple Grounding & Safety Guide

When stress, panic, anxiety, emotional overwhelm, or crisis feelings become intense, it can feel difficult to think clearly. During these moments, slowing things down and focusing on simple steps can help calm the body and mind.

You do not need to solve everything immediately. Focus first on safety, breathing, and getting through the next few moments.

Step 1 — Pause & Breathe Slowly

Try slowing your breathing down gently.

Breathe in slowly:
1… 2…

Breathe out slowly:
1… 2…

Repeat slowly several times.

Do not rush.

Focus only on your breathing for the moment.

Slow breathing can help reduce panic, stress, racing thoughts, and physical tension.

Step 2 — Ground Yourself

Look around and focus on your surroundings.

  • 5 things you can see
  • 4 things you can touch
  • 3 things you can hear
  • 2 things you can smell
  • 1 thing you can focus on

This can help bring your mind back to the present moment.

Step 3 — Move to a Safe & Calm Space

  • Sit somewhere quiet
  • Step outside for fresh air
  • Move away from arguments or stressful situations
  • Lower noise and distractions
  • Drink some water

You do not have to deal with everything at once.

Step 4 — Contact Someone You Trust

You do not need to struggle alone.

  • A trusted family member
  • A friend
  • Your GP
  • A support worker
  • A mental health support line

Simply telling someone “I’m struggling right now” can be an important first step.

Step 5 — Avoid Making Major Decisions in Crisis

  • Avoid impulsive decisions
  • Avoid aggressive conflict
  • Avoid harmful coping behaviours
  • Avoid isolating yourself completely

Focus first on calming, safety, and support.

Step 6 — Reach Out for Professional Support

If things continue to feel overwhelming, seek support early.

  • NHS urgent mental health services
  • Samaritans
  • Mind
  • GP services
  • Local mental health teams

If you or someone else is in immediate danger, call 999 immediately.

Important Reminder

Strong emotions can pass, even when they feel overwhelming in the moment.

Stress, anxiety, panic, trauma, grief, financial pressure, family conflict, isolation, or emotional exhaustion can affect anyone.

Taking one small step at a time matters.

Breath by breath.
Moment by moment.
Support is available.