NHS England statistics
Official NHS England statistics and publications.
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NHS England says patients have the right to complain about any aspect of NHS care, treatment or service, and that right is written into the NHS Constitution. :contentReference[oaicite:0]{index=0}
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Direct routes to NHS or established support relevant to this guide.
NHS data
NHS England data and insight.
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NHS England says patients have the right to complain about any aspect of NHS care, treatment or service, and that right is written into the NHS Constitution. :contentReference[oaicite:0]{index=0}
1. NHS Services
Find NHS services, health advice, appointments and online support.
2. GP Services
Find a GP, register with a GP surgery, use online services and make complaints.
3. Hospitals and A&E
Find hospitals, urgent care, emergency departments and hospital services.
4. Dentists, Pharmacies and Opticians
Find NHS dental services, pharmacies, prescriptions and eye care.
5. NHS England
National NHS leadership, policy, publications, transformation and oversight.
- NHS England homepage
- NHS England publications
- NHS England 2024/25 performance report
- Annual report and accounts 2024/25
6. ICBs, Trusts and Local NHS Bodies
Find local NHS organisations, hospitals, integrated care boards and trusts.
7. NHS Spending and Accounts
Annual accounts, financial reporting, provider accounts and NHS spending information.
- NHS England annual report and accounts
- NHS England annual report PDF
- Consolidated NHS provider accounts
- Department of Health and Social Care
8. Contracts and Procurement
Search NHS contracts, tenders, suppliers and procurement frameworks.
9. Waiting Times and Performance
Official data on waiting lists, A&E, cancer, diagnostics, ambulance and planned care.
- NHS England statistics
- Referral to treatment waiting times
- A&E waiting times and activity
- Cancer waiting times
10. Inspections and Regulation
Care Quality Commission inspections, ratings, enforcement and provider reports.
- Care Quality Commission
- Find care service ratings
- CQC annual report and accounts 2024/25
- Give feedback on care
11. Complaints and PALS
Complain about NHS services, contact PALS or escalate unresolved complaints.
- NHS complaints guidance
- What is PALS?
- Parliamentary and Health Service Ombudsman
- Healthwatch complaints help
12. Freedom of Information
Request unpublished information from NHS England, ICBs, trusts and public health bodies.
- NHS England FOI
- WhatDoTheyKnow NHS England archive
- ICO official information rights
- Make an FOI request guidance
13. Patient Safety and Incidents
Patient safety alerts, investigations, serious incidents and learning from harm.
- NHS patient safety
- Health Services Safety Investigations Body
- Tell CQC about care
- Patient safety alerts
14. Patient Rights and NHS Constitution
Patient rights, responsibilities, choice, consent, confidentiality and complaints rights.
15. NHS Data and Statistics
Official NHS datasets, public health statistics and health data resources.
- NHS England digital data and information
- NHS England statistics
- Public health profiles / Fingertips
- data.gov.uk NHS datasets
16. Parliament and Scrutiny
Hansard debates, written questions, select committees and NHS public scrutiny.
- Hansard search: NHS
- Written questions: NHS
- Health and Social Care Committee
- Public Accounts Committee
17. Audit and Value for Money
National Audit Office reports, spending scrutiny and public accounts investigations.
18. Mental Health and Crisis Help
NHS mental health services, urgent help and support organisations.
NHS Public Accountability Checklist
- Start with NHS.uk for services and care information.
- Find your local GP, hospital, NHS trust or Integrated Care Board.
- Check CQC inspection ratings before using or reviewing care services.
- Use NHS England statistics for waiting times, A&E, cancer and diagnostics performance.
- Check annual reports and accounts for NHS England, local trusts and ICBs.
- Search Contracts Finder and Find a Tender for NHS procurement and suppliers.
- Use PALS or the NHS complaints process if care or service is poor.
- Escalate unresolved complaints to the Parliamentary and Health Service Ombudsman where appropriate.
- Use FOI if information is missing or not published.
- Use Parliament, NAO and Public Accounts Committee pages for scrutiny of NHS spending and performance.