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Victim Support offers free and confidential help to people affected by crime, whether or not the crime has been reported.
Emergency: If there is immediate danger, a crime is in progress, or someone is at serious risk of harm, call 999. For non-emergency police contact, use your local police force or 101 where appropriate.
Useful help now
Direct routes to official or established support relevant to this guide.
Emergency Contacts, Reporting Services, Victim Support, Safeguarding, Mental Health, Legal Advice and Advocacy This directory brings together key UK organisations that provide support, advice, reporting routes, safeguarding assistance, advocacy and legal guidance relating to police matters, crime, victims' rights, safeguarding concerns, public protection, domestic abuse, fraud, mental health and community safety. If someone is in immediate danger, always contact emergency services.
Emergency & Crime Reporting
Emergency Services
Emergency Police, Fire or Ambulance
999
Call 999 if:
- Someone is in immediate danger.
- A crime is in progress.
- Serious violence has occurred.
- Someone needs urgent medical help.
- There is an immediate threat to life.
Emergency Services Information
Emergency Services Information
Police Non-Emergency
Police
101
Use 101 for:
- Reporting crime after the event.
- Anti-social behaviour.
- Neighbour disputes.
- Road traffic concerns.
- Community safety concerns.
- Police advice.
Police UK
Anonymous Crime Reporting
Crimestoppers
Telephone:
0800 555 111
Report information anonymously about:
- Crime.
- Drug activity.
- Violence.
- Weapons.
- Fraud.
- Exploitation.
Crimestoppers
Victim Support Services
Victim Support
Victim Support offers free and confidential help to people affected by crime, whether or not the crime has been reported.
Support may include:
- Emotional support.
- Practical assistance.
- Court support.
- Safety planning.
- Victims' rights information.
Telephone:
0808 168 9111
Victim Support
Witness Service
Provides support to witnesses attending court.
Support may include:
- Court familiarisation.
- Emotional support.
- Practical guidance.
Witness Service
Witness Service (Citizens Advice)
Criminal Injuries Compensation Authority (CICA)
Financial compensation may be available for some victims of violent crime.
Criminal Injuries Compensation Authority
Criminal Injuries Compensation Authority
Compensation Information
Apply for Criminal Injuries Compensation
Children & Family Support
NSPCC
Support and advice about:
- Child protection.
- Safeguarding concerns.
- Abuse.
- Neglect.
- Exploitation.
Telephone:
0808 800 5000
NSPCC
Childline
Free confidential support for children and young people.
Telephone:
0800 1111
Childline
Children Heard and Seen
Support for children affected by parental imprisonment.
Children Heard and Seen
Domestic Abuse Support
Refuge
Support for people experiencing domestic abuse.
National Domestic Abuse Helpline:
0808 2000 247
Women's Aid
Information and support relating to domestic abuse.
Women's Aid
Men's Advice Line
Support for male victims of domestic abuse.
Telephone:
0808 801 0327
Men's Advice Line
Karma Nirvana
Support for:
- Honour-based abuse.
- Forced marriage.
- Family abuse.
Telephone:
0800 5999 247
Karma Nirvana
Fraud, Scams & Financial Crime
Action Fraud
National reporting service for fraud and cybercrime.
Telephone:
0300 123 2040
Action Fraud
National Cyber Security Centre
Guidance on:
- Online security.
- Cybercrime.
- Online scams.
- Data protection.
National Cyber Security Centre
National Cyber Security Centre
Mental Health & Crisis Support
Samaritans
24-hour confidential emotional support.
Telephone:
116 123
Samaritans
NHS Mental Health Services
Information and access to mental health support.
NHS Mental Health Services
Mind
Mental health advice and support.
Mind
Shout
24/7 confidential text support.
Text:
SHOUT to 85258
Shout
Safeguarding Services
Adult Safeguarding
Concerns about abuse, neglect or exploitation of adults should be reported to local authority safeguarding teams.
Find Your Local Council
Children's Services
Concerns about a child's safety or welfare should be reported to local authority children's services.
Children's Social Care Information
Children's Social Care Guidance
Ann Craft Trust
Adult safeguarding information and resources.
Ann Craft Trust
Modern Slavery & Exploitation
Modern Slavery & Exploitation Helpline
Telephone:
08000 121 700
Support and reporting relating to:
- Human trafficking.
- Labour exploitation.
- Criminal exploitation.
- Domestic servitude.
Modern Slavery Helpline
Missing Persons
Missing People
24-hour support for missing children, adults and families.
Telephone:
116 000
Missing People
Hate Crime & Community Safety
Stop Hate UK
Support and reporting information relating to hate incidents and hate crime.
Stop Hate UK
Prison & Family Support
Prison Advice and Care Trust (PACT)
Support for:
- Families of prisoners.
- Prison visits.
- Parenting support.
- Resettlement.
PACT
Prisoners' Advice Service
Independent legal advice for prisoners.
Prisoners' Advice Service
Legal Advice & Advocacy
Citizens Advice
Free information and advice relating to:
- Benefits.
- Housing.
- Debt.
- Employment.
- Consumer issues.
- Legal rights.
Citizens Advice
VoiceAbility
Independent advocacy services.
VoiceAbility
POhWER
Advocacy services and support.
POhWER
Law Society
Find a solicitor.
Law Society Solicitor Search
Legal Aid
Information about legal aid eligibility and support.
Legal Aid Information
Complaints & Accountability
Independent Office for Police Conduct (IOPC)
Police complaints and oversight.
IOPC
Independent Office for Police Conduct
Parliamentary and Health Service Ombudsman
Complaints about NHS services and UK Government departments.
Parliamentary and Health Service Ombudsman
Parliamentary and Health Service Ombudsman
Local Government & Social Care Ombudsman
Complaints about councils and social care services.
Local Government & Social Care Ombudsman
Local Government and Social Care Ombudsman
Housing Ombudsman
Complaints about social housing providers and housing associations.
Housing Ombudsman
Human Rights & Equality Support
Equality Advisory and Support Service
Advice regarding discrimination and Equality Act rights.
Equality Advisory and Support Service
Equality Advisory and Support Service
Equality and Human Rights Commission
Information about equality and human rights protections.
Equality and Human Rights Commission
Equality and Human Rights Commission
Key Message
If you are affected by crime, abuse, safeguarding concerns, exploitation, discrimination, mental health
difficulties, fraud, domestic abuse or public service failures, support is available. You have the right to seek help, report concerns, access advocacy, make complaints and be treated fairly, respectfully and in
accordance with the law. Public bodies and support organisations should work together to protect people, uphold rights, promote safety and ensure access to justice.