Purpose of this policy pack
This pack is an index of Right First Time UK governance and operational policy subjects, alongside the Parent Contribution Service (PCS) policy family.
Core RFTUK Policy Library
All 30 policy subjects from the original pack are retained, in their original order.
- 01Safeguarding Policy
- 02Data Protection & Privacy Policy
- 03Confidentiality Policy
- 04Volunteer Policy
- 05Campaign Leader Policy & Code of Conduct
- 06Director / Management Code of Conduct
- 07Equality, Diversity & Inclusion Policy
- 08Complaints Policy
- 09Whistleblowing Policy
- 10Conflict of Interest Policy
- 11Social Media & Communications Policy
- 12Media & Public Statements Policy
- 13Lobbying Parliament & Public Officials Policy
- 14Campaign Evidence & Research Policy
- 15Information Security / Password / Account Access Policy
- 16Records Retention & Deletion Policy
- 17Finance & Spending Policy
- 18Expenses & Reimbursement Policy
- 19Donations, Fundraising & Sponsorship Policy
- 20Health & Safety Policy
- 21Lone Working / Events Policy
- 22Anti-Bullying, Harassment & Respect Policy
- 23Serious Misconduct / Suspension / Removal Policy
- 24Volunteer and Campaign Leader Exit / Step-Down Policy
- 25Governance & Decision-Making Policy
- 26Website, AI & Digital Tools Policy
- 27Freedom of Information / Public Research Policy
- 28Document Management Policy
- 29Safeguarding Information Sharing Policy
- 30Risk Management Policy
Parent Contribution Service (PCS) Policy Library
These 12 service-specific entries supplement the organisation-wide policies. PCS is operated directly by Right First Time UK Ltd, rather than as a separate legal entity. Voluntary parent-to-parent contributions remain between the parents: PCS does not itself receive, hold or transfer those payments or exercise statutory enforcement powers.
- PCS-01PCS Service Status, Scope & Legal Position Policy
- PCS-02PCS Terms of Use Policy
- PCS-03PCS Privacy, Data Protection & Records Policy
- PCS-04PCS Fees, Access, Cancellation & Refunds Policy
- PCS-05PCS Voluntary Contributions & Calculator Policy
- PCS-06PCS Payment Records & Direct Payments Policy
- PCS-07PCS Parent Communication & Acceptable Use Policy
- PCS-08PCS Domestic Abuse, Safeguarding & Communication Safety Policy
- PCS-09PCS Evidence, Uploads & Record Integrity Policy
- PCS-10PCS Complaints, Corrections & Service Review Policy
- PCS-11PCS Accessibility & Reasonable Adjustments Policy
- PCS-12PCS Governance, Administration & Conflicts Policy
Company & legal information
Public brand: Right First Time UK (RFTUK). Legal entity: Right First Time UK Ltd. Company number: 17493370.
Legal form: A private company limited by guarantee, without share capital, operating on a non-profit/public-benefit basis. Statutory company Members are different from Public Members; the Articles set out the company-membership rules and £1 guarantee.
Registered office: 82A James Carter Road, Mildenhall, IP28 7DE, England. Incorporation accepted: 3 October 2026.
Initial voluntary operating model: Founder, Directors, officers and team members may work in voluntary/unpaid roles. Genuine authorised expenses may be reimbursed; properly authorised, lawful paid roles and other permitted payments must comply with the Articles and applicable law.
PCS: A service of Right First Time UK Ltd, with its own service information and policy subjects. PCS access fees paid to the company are separate from voluntary child-contribution payments made directly between parents.
Access, corrections and contact
For the current policy text, use the full public policy library. For corrections, accessibility requests or questions about a document, use Contact Us. Complaints about RFTUK may also be directed to complaints@rightfirsttimeuk.com.
This is a policy-directory and company-information document, not the full text of all 42 listed topics. Its last update is 13 October 2026. It does not amend or replace the registered Articles of Association.