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Subscriber Privacy & Communications Policy

How Right First Time UK manages subscriber communication information and choices.

Subscriber Privacy & Communications Policy

This page explains how Right First Time UK uses information supplied for email subscriptions and subscriber communications.

What we use

The subscriber service can record your email address, optional first name, subscription status, the update categories you selected, confirmation activity, preference changes and unsubscribe activity.

Why we use it

The information is used to send the communications you selected, maintain evidence of subscription choices, manage suppression after unsubscribe and operate the subscriber service.

Your choices

You can request a secure preferences link, change categories or unsubscribe. Unsubscribe records may be retained in a suppression list so subscriber emails are not accidentally sent again.

Email categories

  • Website updates
  • Campaign updates
  • Relevant press releases
  • Membership announcements

Questions or complaints

For subscription questions, use the contact routes on Right First Time UK. For a data-protection complaint about subscriber communications, use the dedicated form below.