Region at a glance
How responsibilities are divided:Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton are the seven constituent councils of the West Midlands Combined Authority. The other councils in this hub sit outside that constituent metropolitan structure. Every council remains responsible for its own statutory functions according to whether it is a unitary, metropolitan, county or other principal authority.
Independent disclaimer:Right First Time UK is not operated by or affiliated with any council, combined authority, NHS organisation, police force, fire service or government department. Official websites and procedures can change. Confirm forms, deadlines, appeal rights and contacts with the responsible public body.
Easy-access transparency searches:every council card now gives fuller access to democracy, councillor interests, consultations,
budgets, accounts, spending, procurement, senior pay, assets, performance, audit, planning,
SEND, housing, social care, complaints and information rights. Direct specialist links already
in the hub are preserved. For the other subjects, clicking the link opens that council's own
official website search with the subject already entered, instead of simply sending the public
to the homepage.
14 councilsAll principal authorities requested for this regional hub.
7 WMCA constituentsThe seven metropolitan councils form the constituent WMCA membership.
6 NHS systemsRegional ICB coverage across the listed authorities.
0–25 SENDEach relevant council must publish a Local Offer.
20-week EHCP frameworkSubject to limited statutory exceptions.
FOI, EIR and SARDifferent rights for different records.
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West Midlands councils
Official routes for democratic records, public money, planning, SEND and accountability.
CouncilWest Midlands metropolitan
Birmingham Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Coventry Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Dudley Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilHerefordshire
Herefordshire Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Sandwell Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilShropshire
Shropshire Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Solihull Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilStaffordshire
Staffordshire Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilStaffordshire
Stoke-on-Trent Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilShropshire
Telford & Wrekin Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Walsall Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWarwickshire
Warwickshire Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWest Midlands metropolitan
Wolverhampton Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
CouncilWorcestershire
Worcestershire Council
Official routes for democratic decisions, spending, planning, SEND, complaints and information rights.
Democracy and governance
Finance and transparency
- Budgets and medium-term financial strategy
- Annual accounts, governance statement and external audit
- Spending, payments and transparency data
- Contracts, tenders, procurement and contract register
- Senior salaries, pay policy and allowances
- Council land, property and assets
- Council plan, strategies and performance
- Internal audit, audit committee and risk
Services and rights
- Planning and development information
- SEND Local Offer
- EHCP, SENDIASS and school transport
- Housing, homelessness and allocations
- Adult and children's social care
- Complaints and compliments
- FOI and Environmental Information (EIR)
- Data protection and Subject Access Requests (SAR)
- Publication scheme, disclosure log and open data
Combined authority and regional public services
Use these routes when powers, funding or services cross council boundaries.
West Midlands Combined Authority
Strategic transport, skills, housing, economic development, environment and devolved investment across the seven constituent metropolitan councils.
West Midlands metropolitan services
Staffordshire and Stoke-on-Trent services
Herefordshire, Shropshire and Worcestershire services
Warwickshire regional services
West Midlands NHS systems
SEND and EHCP transparency
National legal duties apply alongside each council’s Local Offer and local procedures.
Core legal framework
Assessments, plans and provision
Statistics and inspection
Independent SEND support
Public finance, contracts and audit
Follow public money from approval through procurement, payment, delivery and audit.
Documents to compare
- Annual revenue budget and medium-term financial plan.
- Capital programme and project business cases.
- Budget-monitoring and savings reports.
- Statement of accounts and annual governance statement.
- Payments to suppliers and purchasing-card data.
- Contract register, tender notices and award notices.
- Senior pay, staffing structures and exit payments.
- Audit committee and external-auditor reports.
National procurement searches
Audit and value for money
Planning, housing and regeneration
Check local application records, strategic plans, development programmes and appeals.
Planning evidence checklist
- Application form, drawings and supporting statements.
- Consultation responses and statutory-consultee advice.
- Officer report and committee debate.
- Decision notice, conditions and stated reasons.
- Section 106 agreement and infrastructure contributions.
- Enforcement history and appeal records.
Policy and appeals
Housing and homelessness oversight
Health, education, social care and public data
Regional health systems and external inspection routes.
NHS and health oversight
Schools and inspections
Adult and children’s social care
Statistics and open data
Complaints, information rights and national scrutiny
Choose the route that matches the information or remedy required.
Public and environmental information
Your personal information
Maladministration and service failure
National scrutiny
Public transparency checklist
- Identify whether the decision belongs to a district, county, unitary, metropolitan council, combined authority, NHS body, police force or another organisation.
- Search meeting papers, forward plans, delegated decisions and registers before submitting an FOI request.
- Save the report, meeting date, agenda item, decision-maker, vote and declared interests.
- Compare the approved budget or business case with monitoring reports, final spending and measured outcomes.
- Search the council contract register, Contracts Finder and Find a Tender.
- For planning matters, retain the officer report, decision notice, conditions, obligations and appeal records.
- Use FOI for recorded public information, EIR for environmental information and SAR for your own personal data.
- Request an internal review where an FOI or EIR response is incomplete or poorly reasoned.
- Complete the relevant complaint process before escalating to an Ombudsman unless a statutory appeal route applies.
- Retain dated copies because online documents can change.
EHCP accountability checklist
- Save proof of when the council received the assessment request.
- Track the six-week decision stage and the overall statutory process.
- Request every education, health, psychology and social-care advice document.
- Ensure Section B records all needs and Section F specifies and quantifies provision.
- Check relevant health and social-care provision in Sections G and H.
- Respond in writing to the draft plan and state the preferred placement.
- Record every occasion when final-plan provision is not delivered.
- Use annual reviews to update needs, outcomes, provision and placement.
- Use tribunal rights for appealable decisions and complaints for delay, maladministration or service failure.