Where to Start

Not sure which page, service or process you need? Tell us what you are going through in your own words and we will point you towards information that may be relevant.

GUIDED HELP

Tell us what is happening

Describe the problem naturally. For example: “CMS says I owe arrears I do not agree with”, “my child is having problems getting an EHCP”, “I might lose my home”, or “DWP ignored evidence I sent them”.

This works locally on the RFTUK website. It does not require the separate API Help Finder, so it can move with the website when the site is transferred.