Right First Time UK: Meet the Team

Formal leadership is responsible for the direction, governance, development and integrity of Right First Time UK.

Right First Time UK leadership
FOUNDERS & DIRECTORS

Leadership

Formal leadership is responsible for the direction, governance, development and integrity of Right First Time UK.

Dan Matthews
FOUNDER • DIRECTOR

Dan Matthews

Founder & Director

Dan founded Right First Time UK with the aim of making complicated public systems easier to understand, identifying recurring failures and helping people raise evidence-based concerns when services get things wrong.

  • Overall direction and development of Right First Time UK.
  • Public-interest research and transparency projects.
  • Development of website resources and information hubs.
  • Campaign development and public awareness.
  • External engagement and partnerships.
  • Helping identify recurring problems raised by the public.
Ray Brady
CO-FOUNDER • DIRECTOR

Ray Brady

Co-Founder & Director

Ray is Co-Founder and Director of Right First Time UK and supports the governance, development and oversight of the organisation.

  • Supports organisational governance and oversight.
  • Contributes to major organisational decisions.
  • Provides scrutiny and challenge within leadership.
  • Supports development of public-interest projects.
  • Helps protect transparency and organisational accountability.
  • Supports the long-term development of Right First Time UK.
Founders Purpose & leadership
Directors Governance & oversight
Campaign Leaders Campaigns & research
Members & Volunteers Community & participation
JOIN THE BOARD

Director Positions Available

Right First Time UK is looking to build a wider Board of Directors to support responsible governance, scrutiny and the future development of the organisation.

5 Director positions are currently available. We are looking for people who can bring experience, knowledge, independent thinking and a commitment to fairness, transparency and public accountability.
AVAILABLE
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Director

Position 1

AVAILABLE
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Director

Position 2

AVAILABLE
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Director

Position 3

AVAILABLE
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Director

Position 4

AVAILABLE
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Director

Position 5

CAMPAIGN LEADERS

Leading Our Campaign Work

Below the Directors are our Campaign Leaders, who help develop and coordinate individual Right First Time UK campaigns and research projects.

📢 Right First Time UK Campaign Leaders

Campaign Leaders help turn public concerns into organised, evidence-based research, awareness and campaigning.

Research Review official information, reports, statistics, policies and public records.
Evidence Help gather and organise evidence around recurring public concerns.
Campaign Development Help develop clear campaign aims, information and public awareness.
Public Engagement Help people understand the issue and how they can participate.
Government & Public Bodies Support agreed approaches to MPs, councils and other organisations.
Member Evidence Help identify patterns emerging from people's lived experiences.
THE RFTUK COMMUNITY

Members & Volunteers

Members and volunteers are an important part of Right First Time UK and help connect our work to the real experiences of people across the country.

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Members

Members form the wider community behind Right First Time UK.

  • Raise issues that need attention.
  • Share lived experience.
  • Take part in surveys and consultations.
  • Suggest campaigns and research.
  • Contribute information and evidence.
  • Help shape the future of RFTUK.
Membership — Coming Soon
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Volunteers

Volunteers can help Right First Time UK with projects, research, campaigns, community work and events.

  • Research and information gathering.
  • Campaign support.
  • Community projects.
  • Events and activities.
  • Public awareness.
  • Helping develop new RFTUK projects.
Volunteer With Us →
HOW WE WORK TOGETHER

Our Structure

Different roles carry different responsibilities, but every level contributes towards the wider Right First Time UK mission.

Dan Matthews — Founder & Director
Ray Brady — Co-Founder & Director
↓
Board of Directors
5 Positions Available
↓
Campaign Leaders
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Members & Volunteers

What Everyone Involved Should Work Towards

Whether someone is a Director, Campaign Leader, Member or Volunteer, our work should remain focused on the same core principles.

Fairness Decisions should be fair and properly considered.
Respect People should be treated with dignity.
Accessibility Information should be understandable and usable.
Transparency Systems and decisions should be open to scrutiny.
Safeguarding Safety and wellbeing should be taken seriously.
Accountability Decisions should be capable of explanation.

Independence, Boundaries & Accountability

Right First Time UK is an independent public-interest organisation and information platform focused on information, transparency, signposting, research, campaigning and public participation.

Right First Time UK does not replace solicitors, regulated financial advisers, medical professionals, social workers, emergency services, government departments, tribunals or courts.

Campaign Leaders, Members and Volunteers are not automatically authorised to enter agreements, make commitments or issue official statements on behalf of Right First Time UK.

Formal organisational responsibility remains with the appropriate leadership and governance structure.

We aim to distinguish clearly between evidence, allegation, opinion and verified fact when publishing public-interest information.

Be Part of Right First Time UK

You do not have to be a Director to make a difference. People can support Right First Time UK by volunteering, supporting campaigns, contributing evidence, helping with research or becoming part of our growing member community.

Online membership registration is currently being developed.
Information review Pending factual review
This page provides general information and signposting. Check the linked official source for the latest rules, deadlines and service details.