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Right First Time UK Founder & Leadership

Meet the Founder of Right First Time UK and learn how the organisation works with campaign leaders, members and volunteers.

FOUNDER

Leadership

The Founder is responsible for the overall direction, development and integrity of Right First Time UK.

Dan Matthews FOUNDER

Dan Matthews

Founder

Dan founded Right First Time UK with the aim of making complicated public systems easier to understand, identifying recurring failures and helping people raise evidence-based concerns when services get things wrong.

  • Overall direction and development of Right First Time UK.
  • Public-interest research and transparency projects.
  • Development of website resources and information hubs.
  • Campaign development and public awareness.
  • External engagement and partnerships.
  • Helping identify recurring problems raised by the public.
FounderPurpose & leadership
Future DirectorsGovernance roles when appointed
Campaign LeadersCampaigns & research
Members & VolunteersCommunity & participation

Voluntary, Unpaid & Flexible Roles

All roles shown on this page are voluntary and unpaid. Right First Time UK is built around people giving the time they are able to give. There is no pressure to complete tasks when somebody is unavailable, busy or needs time away.

Different roles have different responsibilities, but that does not make one person more important than another. We want everyone involved to be treated fairly and with the same respect.

We aim to work as one team: supporting each other, sharing responsibility where appropriate, communicating openly and never putting unnecessary pressure on volunteers.

CAMPAIGN LEADERS

Leading Our Campaign Work

Campaign Leaders work alongside the Founder, Members and Volunteers to help develop and coordinate individual Right First Time UK campaigns and research projects.

📢 Right First Time UK Campaign Leaders

Campaign Leaders help turn public concerns into organised, evidence-based research, awareness and campaigning.

ResearchReview official information, reports, statistics, policies and public records.
EvidenceHelp gather and organise evidence around recurring public concerns.
Campaign DevelopmentHelp develop clear campaign aims, information and public awareness.
Public EngagementHelp people understand the issue and how they can participate.
Government & Public BodiesSupport agreed approaches to MPs, councils and other organisations.
Member EvidenceHelp identify patterns emerging from people's lived experiences.
Apply to Be a Campaign Leader →
THE RFTUK COMMUNITY

Members & Volunteers

Members and volunteers are an important part of Right First Time UK and help connect our work to the real experiences of people across the country.

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Members

Members form the wider community behind Right First Time UK.

  • Raise issues that need attention.
  • Share lived experience.
  • Take part in surveys and consultations.
  • Suggest campaigns and research.
  • Contribute information and evidence.
  • Help shape the future of RFTUK.
Membership
🙋

Volunteers

Volunteers can help Right First Time UK with projects, research, campaigns, community work and events.

  • Research and information gathering.
  • Campaign support.
  • Community projects.
  • Events and activities.
  • Public awareness.
  • Helping develop new RFTUK projects.
Volunteer With Us →
HOW WE WORK TOGETHER

One Team, Different Responsibilities

Different roles exist because different responsibilities need to be covered, but everyone should be treated fairly, listened to and respected as part of the same team.

FounderDirection, leadership & accountability
Campaign LeadersCampaign coordination, research & awareness
MembersIdeas, evidence, participation & community voice
VolunteersFlexible support across projects, campaigns & activities

What Everyone Involved Should Work Towards

Whether someone is the Founder, a Campaign Leader, Member or Volunteer, our work should remain focused on the same core principles.

FairnessDecisions should be fair and properly considered.
RespectPeople should be treated with dignity.
AccessibilityInformation should be understandable and usable.
TransparencySystems and decisions should be open to scrutiny.
SafeguardingSafety and wellbeing should be taken seriously.
AccountabilityDecisions should be capable of explanation.

Independence, Boundaries & Accountability

Right First Time UK is an independent public-interest organisation and information platform focused on information, transparency, signposting, research, campaigning and public participation.

Right First Time UK does not replace solicitors, regulated financial advisers, medical professionals, social workers, emergency services, government departments, tribunals or courts.

Campaign Leaders, Members and Volunteers are not automatically authorised to enter agreements, make commitments or issue official statements on behalf of Right First Time UK.

Formal organisational responsibility remains with the appropriate leadership and governance structure where a decision requires formal authority, legal responsibility or organisational approval.

We aim to distinguish clearly between evidence, allegation, opinion and verified fact when publishing public-interest information.

Be Part of Right First Time UK

You do not have to be a Director to make a difference. People can support Right First Time UK by volunteering, becoming a Campaign Leader, supporting campaigns, contributing evidence, helping with research or joining the member community.

Volunteer With Us Apply to Become a Director Apply to Be a Campaign Leader Membership